Privacy Policy
Effective Date: 01/04/2026
Welcome to BRAINBUG ANALYTICS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you access or use our website and services available at:
Website: https://brainbuganalytics.com/
This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), Information Technology Act, 2000, and other applicable data protection regulations.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
We may collect personal details including:
- Full name
- Email address
- Mobile number
- Billing and payment details
- Account login credentials
- Course enrollment details
b) Usage Information
We may automatically collect information regarding:
- Pages visited
- Courses viewed
- Learning progress
- Website interactions
- Time spent on the platform
c) Technical Information
We may collect technical information such as:
- IP address
- Browser type and version
- Device information
- Operating system
- Cookies and tracking technologies
- Internet service provider information
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage user accounts
- To provide access to courses and learning materials
- To process payments and transactions
- To communicate updates, support responses, and notifications
- To improve website functionality and user experience
- To personalize learning experiences
- To maintain platform security and prevent fraud or misuse
- To comply with legal and regulatory obligations
3. Cookies and Tracking Technologies
We use cookies, analytics tools, and similar technologies to:
- Improve website performance
- Understand user behavior
- Enhance user experience
- Analyze website traffic
You may disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Trusted third-party service providers such as payment gateways, hosting providers, analytics services, and customer support tools
- Government authorities or legal bodies when required by applicable law
- Professional advisors or auditors for compliance purposes
All third parties are contractually obligated to maintain confidentiality and protect your data.
5. Payment Information
All payments on BRAINBUG ANALYTICS PRIVATE LIMITED are processed through secure third-party payment gateways.
We do not store credit card, debit card, UPI PINs, CVV numbers, or banking credentials on our servers.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide services and course access
- Fulfill contractual obligations
- Comply with legal, accounting, and regulatory requirements
- Resolve disputes and enforce agreements
When personal information is no longer required, we securely delete, anonymize, or destroy the data in accordance with applicable laws and industry standards.
7. Data Security
We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
- Destruction
These measures may include encrypted connections, restricted access controls, secure servers, and monitoring systems.
However, no electronic transmission or storage system can be guaranteed to be 100% secure.
8. Data Breach Handling
In the event of a personal data breach that may compromise your information, we will take appropriate steps including:
- Investigating and containing the breach
- Assessing the impact and affected data
- Notifying relevant authorities where legally required
- Informing affected users when necessary
- Implementing corrective measures to prevent recurrence
We aim to respond to such incidents promptly and in accordance with applicable data protection laws.
9. User Rights
Subject to applicable laws, you have the following rights regarding your personal data:
- Right to access your personal information
- Right to correct or update inaccurate information
- Right to request deletion of your personal data
- Right to withdraw consent where processing is based on consent
- Right to opt out of promotional or marketing communications
- Right to request details regarding how your data is processed
- Right to raise grievances regarding misuse of personal data
To exercise these rights, you may contact us using the details provided below. We may request verification of identity before processing such requests.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, policies, or content of such external websites. Users are encouraged to review the privacy policies of third-party sites before sharing any personal information.
11. Children’s Privacy
Our services are intended only for individuals who are 18 years of age or older.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that information has been collected from a minor without appropriate authorization, we will take reasonable steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.
Users are encouraged to review this page periodically.
13. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian laws, the Grievance Officer details are provided below:
Grievance Officer: Vivaan Patel
Company: BRAINBUG ANALYTICS PRIVATE LIMITED
Email: grievance@brainbuganalytics.com
Phone: +91 9856985698
Address:
Office No.103, Kirti Shikhar Tower,
Janakpuri District Centre,
New Delhi, South West Delhi, Delhi – 110058
The Grievance Officer will acknowledge and address complaints related to personal data within a reasonable timeframe as required under applicable law.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
BRAINBUG ANALYTICS PRIVATE LIMITED
Website: https://brainbuganalytics.com/
Email: info@brainbuganalytics.com
Phone: +91 9856985698
Address:
Office No.103, Kirti Shikhar Tower,
Janakpuri District Centre,
New Delhi, South West Delhi, Delhi – 110058
